How shipping works on Vinted

The short answer

On Vinted the buyer pays for shipping at checkout and picks a carrier from the options you have enabled. After the sale, Vinted sends you a prepaid label (or QR code) for that carrier, and you have 5 business days to drop the parcel off. You must use that exact label: a different label or carrier cancels the order. If a parcel sent with the Vinted label is lost or damaged, you can be compensated up to the carrier’s limit.

Who pays for shipping on Vinted?

The buyer. Shipping is added to the order total at checkout, alongside the Vinted fee, and the price depends on the parcel size and on where the buyer and seller are. As a seller you pay nothing for the label and you receive your full item price. See Vinted fees explained for the whole checkout breakdown.

You control which carriers buyers can choose under Settings → Postage. You cannot switch off every option, some carriers are enabled by default, and a disabled option can still appear if it is the buyer’s only way to receive the parcel. If that happens and you cannot ship that way, you can cancel without negative feedback.

How to send a Vinted parcel, step by step

1. 1

   Choose a realistic parcel size when you list

   Vinted suggests one from the category and item details. Measure the packed item and check it fits your carriers’ limits.

2. 2

   The buyer picks a carrier and pays

   At checkout the buyer chooses from the shipping options you have enabled and pays the label with the order.

3. 3

   Get the prepaid label

   Vinted sends the label or a QR code to your Vinted inbox and by email. The instructions say whether to print it and where to drop off.

4. 4

   Pack, photograph and drop off within 5 business days

   Photograph the item and the packed parcel with its label, then drop it off with the carrier the buyer chose. Keep the receipt.

5. 5

   Track until delivered

   Both of you can follow tracking in the conversation. Once delivered, the buyer has 2 days to confirm or report a problem.

Vinted carriers by country

Available carriers depend on where you are. These are the integrated options listed on each country’s Help Centre.

Some carriers cannot take larger parcels or deliver to every postcode, and Vinted may add, remove or disable options. The label instructions tell you where to drop off: depending on the carrier that is a parcel shop, a post office, a locker or a relay point. Vinted’s help pages describe drop-off; whether a carrier can collect from your home depends on the carrier and is not something we could confirm from Vinted’s pages.

Vinted also runs its own delivery network, Vinted Go, which offers pick-up and drop-off points in several European countries, including France.

Vinted parcel sizes and weight limits

When you list, Vinted suggests a parcel size from the category, item size, brand and other details. Check it: measure the item folded or packed, then measure the box on a flat surface. If the packed item is too big or heavy for every option, you cannot list it. These are the UK limits Vinted publishes:

Pick the wrong size and some carriers let you upgrade at the drop-off point at no extra cost, but do not count on it: in the UK, if you chose the wrong size yourself, Vinted usually cannot compensate extra Royal Mail charges. Limits differ by country and carrier, so check your local Help Centre.

Shipping deadlines: what happens if you are late

You have 5 business days from the sale to send the parcel. If Vinted sees no tracking update or shipping confirmation by then, the order is cancelled the next business day and the buyer is refunded.

• Need more time? Use “Extend shipping deadline” in the conversation to ask the buyer for 3 or 5 more business days. They can accept or decline.
• Can’t ship at all? You can cancel the order yourself or let it cancel automatically.
• Delivery estimates: usually 2–5 business days within a country, 4–8 internationally, and up to 10 business days with verification services. Weekends and major holidays are excluded.

Shipping quickly also gets you paid sooner, because the payout clock only starts after delivery. Here is how Vinted payouts work.

International shipping on Vinted

Vinted connects specific countries rather than shipping everywhere. You cannot turn international shipping off entirely; if your country is connected, buyers there can buy from you.

The UK routes come with extra rules: items must weigh 2 kg or less, US-to-UK orders must be under £120 and UK-to-Australia orders under A$920 (excluding fees, shipping and taxes), and categories such as children’s products and toys, cosmetics, jewellery and watches, and electronics are excluded. Customs is handled for you; buyers in the UK may see import VAT at checkout.

What to do if a Vinted parcel is lost or damaged

Vinted can compensate sellers when the parcel was sent with the Vinted-generated label, was packed properly, and the carrier confirms it was lost or damaged.

If you accept compensation for a lost parcel, ownership of the parcel and any claim against the carrier passes to Vinted Go UAB.

Custom shipping on Vinted

Custom shipping let sellers post with their own carrier and price. Vinted’s US Help Centre now describes it as a legacy option that is no longer available for new listings, discontinued in favour of integrated shipping. Where older listings still use it, Vinted cannot track the parcel and does not compensate losses, so send the buyer your tracking number yourself.

Independent guide. Not affiliated with, sponsored by, or endorsed by Vinted. Carriers, limits and routes differ by country and change over time; your Vinted Help Centre is the final word.